--- title: "FAQ | Blocked Drains Portsmouth" description: "FAQs about blocked drains, CCTV surveys & drain repairs in Portsmouth. Expert answers to common drainage questions." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "LocalBusiness", "@id": "https://blockeddrainsportsmouth.com/#organization", "name": "Blocked Drains Portsmouth", "alternateName": "Portsmouth Drainage Services", "description": "Professional drainage services in Portsmouth and Hampshire. 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Our local engineers are strategically positioned across Hampshire to ensure rapid response times. For non-urgent issues, we offer same-day appointments in most cases." } }, { "@type": "Question", "name": "What causes blocked drains?", "acceptedAnswer": { "@type": "Answer", "text": "Blocked drains are commonly caused by a buildup of grease and fat (especially in kitchen drains), hair and soap residue (bathroom drains), tree root intrusion, foreign objects, accumulated debris, and mineral scale buildup. In Portsmouth's older properties, we often see issues with aging clay pipes, ground movement, and joint displacement. Regular maintenance can help prevent most blockages." } }, { "@type": "Question", "name": "Do you charge a call-out fee?", "acceptedAnswer": { "@type": "Answer", "text": "No, we don't charge call-out fees for standard appointments within Portsmouth and Hampshire. You'll receive a clear, itemised quote before any work begins, with no hidden costs or surprise charges. For emergency out-of-hours callouts, a small premium may apply, but this will always be communicated upfront." } }, { "@type": "Question", "name": "What areas do you cover?", "acceptedAnswer": { "@type": "Answer", "text": "We provide comprehensive drainage services across Portsmouth and the wider Hampshire region, including Southsea, Fareham, Gosport, Havant, Waterlooville, Emsworth, Portchester, Stubbington, Lee-on-the-Solent, and surrounding villages. If you're unsure whether we cover your area, please get in touch." } }, { "@type": "Question", "name": "What is a CCTV drain survey?", "acceptedAnswer": { "@type": "Answer", "text": "A CCTV drain survey uses a specialist waterproof camera to inspect the inside of your drainage system. The camera is fed through your pipes, providing live footage that allows us to identify blockages, cracks, root intrusion, collapsed sections, and other issues without digging. We provide a full report with recommendations, which is particularly valuable for pre-purchase property surveys." } }, { "@type": "Question", "name": "How much does it cost to unblock a drain?", "acceptedAnswer": { "@type": "Answer", "text": "Drain unblocking costs vary depending on the severity and location of the blockage. Simple blockages typically range from £75-£150, while more complex issues requiring high-pressure jetting may cost £150-£300. We always provide a fixed quote before starting work, so you know exactly what to expect. Use our online quote calculator for an instant estimate." } }, { "@type": "Question", "name": "Can you repair drains without digging?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we offer no-dig drain repair solutions including drain lining (cured-in-place pipe), patch repairs, and pipe bursting. These techniques allow us to repair damaged drains with minimal disruption to your property and are often faster and more cost-effective than traditional excavation methods." } }, { "@type": "Question", "name": "What is high-pressure water jetting?", "acceptedAnswer": { "@type": "Answer", "text": "High-pressure water jetting (or drain jetting) uses powerful water jets at pressures up to 4,000 PSI to clear stubborn blockages and clean the inside of drain pipes. It's highly effective for removing grease buildup, tree roots, scale deposits, and other debris. It's more thorough than rodding and helps prevent future blockages." } }, { "@type": "Question", "name": "Are you insured?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we carry comprehensive public liability insurance covering all our work. This protects you and your property in the unlikely event of any accidental damage during our services. We're happy to provide proof of insurance on request." } }, { "@type": "Question", "name": "Do you work with commercial properties?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. We provide drainage services for businesses of all sizes across Portsmouth and Hampshire, including restaurants, hotels, offices, retail premises, and industrial facilities. We offer maintenance contracts for regular drain cleaning and can work outside business hours to minimise disruption." } }, { "@type": "Question", "name": "What should I do before the engineer arrives?", "acceptedAnswer": { "@type": "Answer", "text": "Please ensure clear access to the affected drain or manhole cover. If possible, identify where the blockage seems to be (which fixtures are affected). It's helpful to have any previous drainage reports or surveys available. For internal blockages, ensure the area is accessible. Our team will handle everything else." } }, { "@type": "Question", "name": "How can I prevent blocked drains?", "acceptedAnswer": { "@type": "Answer", "text": "Regular maintenance is key. Avoid pouring grease or oil down drains, use drain guards to catch hair and debris, don't flush anything other than toilet paper, and consider annual professional cleaning for older properties. We offer maintenance plans that include regular inspections and cleaning to prevent problems before they occur." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "FAQ", "item": "https://blockeddrainsportsmouth.com/faq" } ] } ] --- [![Blocked Drains Portsmouth Logo](/assets/logo-9hhy-_nR.png) Blocked Drains Portsmouth ](/) - [](/)Home - Services - Areas - [](/about)About Us - [](/faq)FAQ [Get Free Quote](/contact) 1. [Home ](/) 2. FAQ # Frequently Asked Questions Answers to common questions about our drainage services in Portsmouth and Hampshire. Dealing with a drainage problem can be stressful, especially when you're unsure what's causing it or how much it might cost to resolve. Whether you've noticed slow-draining water, unpleasant odours, or a fully blocked drain at your Portsmouth property, our expert team is here to help you understand your options. Below you'll find answers to the most common questions our customers across Portsmouth, Southsea, Fareham, Gosport, and Hampshire ask us — from emergency response times and pricing to the difference between drain jetting and CCTV surveys. If your question isn't covered here, don't hesitate to get in touch for personalised advice at no obligation. ### How quickly can you respond to a blocked drain emergency in Portsmouth? ### What causes blocked drains? ### Do you charge a call-out fee? ### What areas do you cover? ### What is a CCTV drain survey? ### How much does it cost to unblock a drain? ### Can you repair drains without digging? ### What is high-pressure water jetting? ### Are you insured? ### Do you work with commercial properties? ### What should I do before the engineer arrives? ### How can I prevent blocked drains? ## Still Have Questions? Our team is happy to help. Get in touch and we'll answer any questions about your drainage needs. [Contact Us](/contact) 24/7 Available Emergency callouts Local Experts Portsmouth & Hampshire Fully Insured Complete protection 20+ Years Industry experience ### Blocked Drains Portsmouth Professional drainage services covering Portsmouth, Southsea, Fareham, and the wider Hampshire region. We specialise in blocked drain clearing, CCTV surveys, and emergency drainage solutions. 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